We want you to be satisfied with your purchase! Please carefully review our return and exchange policy for kids’ clothing:
Eligibility for Returns and Exchanges
- Returns and exchanges must be initiated within 3 days from the date you receive your order.
- Items must be unused, unwashed, and in their original condition with all tags and packaging intact.
- Items that have been worn, altered, or damaged are not eligible for return or exchange.
Process for Returns and Exchanges
1. To request a return or exchange, please contact our customer service team with your order details and reason for return/exchange.
2. Once your return or exchange is approved, you will receive further instructions on how to send the item(s) back to us.
Shipping Costs
- The cost of shipping for returns or exchanges will be the responsibility of the client.
- We recommend using a trackable shipping method to ensure your item reaches us safely.
Non-Returnable Items
Items purchased on clearance or during special promotions are not eligible for return or exchange unless they are defective.
Refunds and Exchanges
- Exchanges: Once we receive and inspect your returned item(s), we will process your exchange and ship the new item to you.
- Refunds: Approved returns will be refunded to your original payment method. within 7 business days of receiving the returned item(s).
If you have any further questions, please contact our support team.